📑 Table of Contents
We offer a 30-Day Satisfaction Guarantee on all digital Products. If you're not satisfied, request a full refund within 30 days of purchase — no complicated hoops to jump through.
01 Eligibility for Refunds
You are eligible for a full refund if:
- Your request is made within 30 calendar days of the original purchase date
- You purchased directly through BluePrint Hub via our checkout provider, Selar
02 How to Request a Refund
Email refunds@blueprint.live (or use our Contact form) with your order confirmation number or the email address used at checkout, and a brief note that you'd like a refund. We aim to respond within 1–2 business days.
03 Processing Time
Approved refunds are processed within 5–10 business days. Funds are returned to your original payment method; the time it takes to appear on your statement depends on your bank or card issuer.
04 Because Our Products Are Digital
Since our Products are delivered instantly and digitally, there's nothing to "return" in the traditional sense — once your refund is processed, your download links for that purchase are deactivated.
05 Exceptions
- Requests made more than 30 days after purchase are evaluated case-by-case and are not guaranteed
- We reserve the right to decline refund requests that show a pattern of abuse of this policy (e.g. repeated purchase-and-refund cycles)
06 Chargebacks
We encourage you to contact us directly before filing a chargeback with your bank or card provider — we can usually resolve issues faster than a chargeback process, and we maintain complete records of delivery confirmations and communications to contest fraudulent claims.
07 Free & Promotional Products
Products obtained for free (such as newsletter opt-in bonuses) are not eligible for cash refunds, as no payment was made.
08 Contact Us
Questions about a refund? Reach out any time:
- 📧 Email: refunds@blueprint.live
- 🌐 Website: www.blueprint.live